Owl and pussycat raincoat

Delivery
We aim to dispatch any product you order from us within 24 hours of you placing your order. All items will delivered by first class, signed for post.

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Returns
If you are not entirely satisfied with any item you order, provided that the goods are returned unused and in original condition within 14 days (from date of receipt), we will give you an exchange or refund.

When returning goods you are advised to obtain proof of posting from Royal Mail as we cannot accept responsibility for items which fail to reach us.  Please note, we will not pay for the cost of return postage unless the goods are incorrect, faulty or damaged.  This does not affect your statutory rights
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Cancellations
All orders are processed within 24 hours.  If you change your mind, provided the items have not been dispatched you cancel your order and a full refund will be given. If you change your mind after the goods have been dispatched, you will need to return the items to us for a refund of the purchase price. We regret we cannot refund postage costs incurred by us.